I have no complaints with the companies that helped transport my car, its RAC telling me porkies about being able to pick me up at 4 and take me straight back! I'd rather they just said if i wanted to travel that early, they might not be able to meet the time exactly and they'd be contracting the relay out to another company, not two companies!!
I was so tempted to just take the day off and try and fix it round Ems's!